Sales Policy
We hope that you are 100% satisfied with your purchase!
ALL SALES ARE FINAL.
We want to ensure the highest quality and standards for our customers, therefore, we do not accept returns or refunds on any products.
You may cancel your order for the full purchase amount only within 24 hours of purchase and before the item has shipped. Once you have received your tracking information you are liable for the purchase and, therefore, cannot receive a refund.
**PLEASE
NOTE**
To cancel your order please email [email protected] as soon as possible,
within 24 hours of purchase only.
Purchases made with gift cards are FINAL SALE. No Exceptions.
BACKORDERS
Some items may sell out simultaneously which may cause one or more of your selected items to be placed on backorder. Your order will still be processed and you will receive an email within 24 hours notifying you of order status. We do not always know when items will be back in stock. Most items on backorder will be received within 3 to 4 weeks, but this is only an estimate.
Items in stock will be shipped immediately. We will not hold your order for items on backorder to arrive. Once your backordered items are in stock we will notify you by email and ship them out to you free of any additional charges.
OUT OF STOCK ITEMS
Some items may sell out simultaneously which may cause one or more of your selected items to become out of stock. Your order will still be processed and you will receive an email within 24 hours notifying you of order status.
Style Therapi does not offer refunds, therefore you will receive a Style Therapi gift card to the email provided at checkout for the price of the out of stock items only (tax & shipping charge not included). In the case that all items purchased are out of stock you will receive a gift card for the full purchase amount.
Style Therapi gift cards never expire.
Please refer to our Terms & Conditions for further explanation.
Email [email protected] or Call Us at (408) 83-STYLE
with any questions or concerns.